PACKAGES & PRICING
Clear packages.
Room to grow.
Start with the intelligence your organisation needs today, then expand coverage, users and reporting as your communication priorities grow.
Compare every packageMONITORING CAPACITYScales with you
ONLINESOCIALPRINTBROADCASTREPORTING
MEDIALENS PACKAGES & PRICING 2026Transparent media intelligence.
Transparent media intelligence.
Built for South African organisations.
Choose the right level of intelligence for your organisation. MediaLens packages scale according to monitoring scope, users, search profiles, data sources, reporting depth and support requirements.
STANDARD PACKAGE
Essential
R3,950 per month
R42,660 annually — save R4,740
For small businesses, NGOs, NPOs and organisations with focused monitoring requirements.
- Up to 3 users
- 3 monitoring search profiles
- Up to 10 keywords or tracked entities
- 1 brand or organisation
- Up to 2 competitors
- 30-day coverage history
- Online news and digital-media monitoring
- Mentions dashboard and daily email alerts
- Basic sentiment analysis and AI-assisted summaries
- Monthly summary report
- PDF and CSV exports
- Secure web dashboard and mobile-responsive access
- Standard customer support
STANDARD PACKAGE
Professional
R7,950 per month
R85,860 annually — save R9,540
For communications teams, growing organisations, or an agency monitoring its own brand or a limited campaign.
- Up to 8 users
- 10 monitoring search profiles
- Up to 30 keywords or tracked entities
- Up to 3 brands, programmes or campaigns
- Up to 5 competitors
- 12-month coverage history
- Everything in Essential
- Expanded online-news monitoring
- Selected social-media tracking where available
- Share of Voice and competitor benchmarking
- Reputation Intelligence and advanced sentiment trends
- Journalist and source intelligence
- Campaign, message and topic analysis
- Emerging-issue identification
- Daily alerts and weekly media summaries
- Monthly analytical and custom date-range reports
- Saved searches and evidence sharing
- Initial onboarding session
MOST POPULAR
STANDARD PACKAGE
Intelligence
From R14,950 per month
From R161,460 annually
For municipalities, universities, public entities, established companies and larger communications teams.
- Up to 20 users
- 25 monitoring search profiles
- Up to 75 keywords or tracked entities
- Up to 8 brands, programmes or campaigns
- Up to 10 competitors
- 24-month coverage history
- Everything in Professional
- Expanded online and selected social monitoring
- Provincial and national monitoring
- Leadership and spokesperson monitoring
- Advanced AI and Narrative Intelligence
- Historical Benchmarking
- Advanced Reputation and crisis-risk analysis
- Advanced Share of Voice and Campaign Intelligence
- Priority and emerging-risk alerts
- Daily, weekly and monthly executive reporting
- Campaign and event reports
- Role-based user access
- Quarterly performance review and priority support
STANDARD PACKAGE
Enterprise
From R24,950 per month
Custom annual pricing
For provincial departments, SOEs, major companies and organisations with multiple departments or complex requirements.
- Custom user numbers
- Search profiles agreed after assessment
- Custom keywords and tracked entities
- Multiple organisations, brands and departments
- Multiple campaigns and programmes
- Custom competitor and stakeholder monitoring
- Custom coverage-history period
- Everything in Intelligence
- Custom online, print, broadcast and social coverage
- Departmental and programme dashboards
- Leadership, executive, crisis and priority monitoring
- Advanced narrative and reputation analysis
- Custom daily, weekly, monthly and quarterly reports
- Executive intelligence briefings
- Custom alert and escalation workflows
- API access and integrations where agreed
- Assisted onboarding, training and dedicated support
- Service-level agreement
STANDARD PACKAGES
Package comparison
| Feature | Essential | Professional | Intelligence | Enterprise |
|---|---|---|---|---|
| Monthly price | R3,950 | R7,950 | From R14,950 | From R24,950 |
| Annual price | R42,660 | R85,860 | From R161,460 | Custom |
| Users | 3 | 8 | 20 | Custom |
| Search profiles | 3 | 10 | 25 | After assessment |
| Keywords/entities | Up to 10 | Up to 30 | Up to 75 | Custom |
| Brands/programmes | 1 | 3 | 8 | Custom |
| Competitors | 2 | 5 | 10 | Custom |
| Coverage history | 30 days | 12 months | 24 months | Custom |
| Online monitoring | Included | Expanded | Expanded | Custom |
| Selected social | — | Where available | Expanded | Custom |
| Print monitoring | Add-on | Add-on | Customised | Custom |
| Broadcast monitoring | Add-on | Add-on | Customised | Custom |
Coverage history begins from the client's monitoring activation date. Retrospective coverage is subject to source availability and may require an additional quotation.
STANDARD PACKAGES
Intelligence, reporting and access
| Feature | Essential | Professional | Intelligence | Enterprise |
|---|---|---|---|---|
| Daily alerts | Included | Included | Included | Custom |
| Weekly reports | — | Included | Included | Custom |
| Monthly reports | Summary | Analytical | Executive | Custom |
| Share of Voice | — | Included | Advanced | Custom |
| Competitor benchmarking | Basic | Included | Advanced | Custom |
| Sentiment analysis | Basic | Advanced | Advanced | Custom |
| Reputation Intelligence | Basic | Included | Advanced | Custom |
| AI Intelligence | Basic | Standard | Advanced | Custom |
| Narrative Intelligence | — | — | Included | Custom |
| Historical Benchmarking | — | Limited | Included | Custom |
| Campaign Intelligence | — | Included | Advanced | Custom |
| Crisis/risk alerts | — | Basic | Priority | Custom |
| Responsive web dashboard | Included | Included | Included | Included |
| Support | Standard | Onboarding | Priority | Dedicated |
MEDIALENS FOR AGENCIESCompete for government and municipal contracts.
Compete for government and municipal contracts.
Deliver confidently with MediaLens.
Your agency leads the client relationship. MediaLens provides the monitoring platform, campaign intelligence, media evidence and tender-aligned reporting behind it.
AGENCY SOLUTION
Project Monitoring
From R6,950 per month
Minimum three-month engagement
For communicators and agencies delivering a specific campaign, event or short-term client contract.
- Up to 5 users
- 5 monitoring search profiles
- Up to 20 keywords or tracked entities
- 1 client, project or campaign
- Up to 3 competitors
- Coverage retained for the project period
- Online news monitoring
- Selected social tracking where available
- Daily media alerts
- Sentiment and Share of Voice
- Weekly campaign summaries
- Monthly analytical reports
- Client-ready report branding
- End-of-campaign report
AGENCY SOLUTION
Agency Partner
From R12,950 per month
Monthly or annual engagement
For PR agencies, communications consultancies and independent communicators managing multiple clients.
- Up to 10 agency users
- Up to 5 client workspaces
- 15 monitoring search profiles
- Up to 50 keywords or tracked entities
- Custom client and competitor allocation
- 12-month coverage history
- Separate workspace for each client
- Online and selected social monitoring
- Daily and priority alerts
- Sentiment, reputation and Share of Voice
- Competitor and Campaign Intelligence
- Journalist and source intelligence
- Weekly and monthly reporting
- Client-branded and scheduled reports
- Agency overview dashboard
- Role-based user and client-view access
- Onboarding and priority support
AGENCY SOLUTION
Contract Delivery
From R18,950 per month
Customised according to the tender or contract
For agencies delivering substantial government, municipal, SOE or corporate communications contracts.
- Up to 20 agency and client users
- Up to 10 client or departmental workspaces
- 30 monitoring search profiles
- Up to 100 keywords or tracked entities
- Custom competitors and stakeholders
- Custom coverage-history period
- Everything in Agency Partner
- Monitoring configured around tender deliverables
- Multiple departments, programmes and campaigns
- Leadership and spokesperson monitoring
- Daily, weekly, monthly and quarterly reports
- Executive reports
- Crisis and priority alerts
- Client approval and access roles
- Custom report templates and branding
- Dedicated account support and training
- Service-level agreement where required
AGENCY SOLUTIONS
Compare agency packages
| Feature | Project Monitoring | Agency Partner | Contract Delivery |
|---|---|---|---|
| Monthly price | From R6,950 | From R12,950 | From R18,950 |
| Minimum period | 3 months | Monthly/annual | Contract-based |
| Users | 5 | 10 | 20 |
| Client workspaces | 1 | Up to 5 | Up to 10 |
| Search profiles | 5 | 15 | 30 |
| Keywords/entities | Up to 20 | Up to 50 | Up to 100 |
| Coverage history | Project period | 12 months | Custom |
| Online monitoring | Included | Expanded | Expanded |
| Selected social | Where available | Included | Custom |
| Print/broadcast | Add-on | Add-on | Customised |
| Client-ready reports | Included | Included | Custom |
| Client dashboard | Optional | Included | Included |
| Tender-aligned reporting | Basic | Available | Included |
| Executive reports | — | Optional | Included |
| Responsive web dashboard | Included | Included | Included |
| Support | Standard | Priority | Dedicated |
Tender-support documentation
MediaLens can provide legitimate subscribers and proposed implementation partners with the documentation needed to explain the proposed monitoring solution.
- Formal MediaLens quotation
- Package and feature schedule
- Monitoring methodology
- Platform capability statement
- Service-delivery approach
- Implementation timeline
- Data-security and POPIA statement
- MediaLens company-registration and B-BBEE documentation
- Service-level description
- Platform demonstration
- Letter confirming the proposed MediaLens subscription or partnership
MediaLens only issues documentation that accurately reflects the agency's subscription, proposed implementation or partnership status.
Coverage, access and pricing
Coverage history: Coverage begins from the monitoring activation date. Retrospective coverage is subject to source availability and may attract an additional fee.
Platform access: MediaLens is accessible through a secure responsive web dashboard optimised for desktop, tablet and mobile browsers.
Print, broadcast and premium data: Print, radio, television and premium social monitoring depend on required sources, licences, clips and monitoring volume.
Pricing: Prices are starting prices based on standard monitoring requirements and exclude VAT where applicable. Final pricing may vary according to monitoring volume, source coverage, premium data, licensed content, historical searches, additional users and customised reporting.
COMMERCIAL TERMS
Commercial terms and service protections
These terms clarify how the published packages are applied. A signed quotation, order form or service agreement confirms the final scope for each client.
These are MediaLens 2026 launch prices and may be reviewed as data-source, licensing and operational costs change. Confirmed client contracts remain governed by their signed pricing terms.
MediaLens quotations are valid for 30 days unless otherwise stated.
Discounted annual package prices are billed annually in advance. Monthly billing is charged at the published monthly rate.
Standard onboarding is included with Essential and Professional. Complex migration, custom dashboards, integrations, historical imports and Enterprise implementation may attract a once-off fee.
Package pricing applies within the stated users, search profiles, entities, workspaces and standard monitoring volumes. Additional capacity or unusually high volumes may require an upgrade or additional fee.
Standard online monitoring is activated after onboarding and search-profile approval. Custom print, broadcast, premium social and Enterprise services may require additional implementation time.
Access to articles, posts, print content and broadcast clips remains subject to publisher rights, platform availability, licensing terms and applicable laws.
Clients may upgrade when additional users, monitoring searches, workspaces, sources or reporting capacity are required.
MediaLens provides monitoring capability, quotations and legitimate supporting documentation but does not guarantee the award of any tender or contract.
Final package scope, data allowances, implementation requirements and payment terms are confirmed in the client's signed agreement.
CONTACT MEDIALENSLet's turn media
Let's turn media
coverage into clarity.
Tell us what your organisation needs to monitor, understand or report. Our team will respond with a practical next step.